Western Greyhound woes and sabotage claims

Some unsettling reports from Cornwall. BBC News is rather muted, but the Cornish Guardian pulls no punches in hinting at behind-the-scenes trouble at one of the country's biggest and most respected independent bus operators.

Bus Users UK reports that many Western Greyhound journeys are failing to run and others are running unacceptably late.

Chief executive Mark Howarth has claimed on BBC Radio Cornwall that some of his own staff are attempting to sabotage the company.

We and WG's passengers hope that things settle down very soon.

Coach "Plusbus" in Nottingham

Yourbus and National Express have joined forced to give long-distance coach passengers through travel on local bus routes in Nottingham. The Nottingham Post explains how bus journeys on Yourbus are now free for National Express coach ticket holders. This seems to be the first scheme of its kind in the country, but makes absolute sense. Rail passengers have Plusbus tickets with which to gain discounts on onward local bus travel, so it's only right that coach passengers have something similar. After all, coach passengers are probably more likely to need to use a local bus to complete their journey and with coaches often stopping at bus stations, such an interchange is often easier than rail to bus. This blog calls for a national Coach-Plus-Bus scheme. Local bus travel wouldn't necessarily have to be free everywhere, but should at least be discounted, say a flat fare of £1, in order to encourage bus-coach-bus journeys.

Council check: Devon County Council

Each Sunday, we gauge how well a local transport authority is promoting the bus services in its territory. This week, we look at Devon County Council.

Where do the buses go?

There's an interactive map of the whole county, which includes detailed town plans. 5 out of 5.

Timetables

All routes are covered by Area Timetable Booklets plus you can also click through to individual route timetables from the interactive county map. 5 out of 5.

Fares

There is a page dedicated to different ticket types, but there's no way to find out the price of a single journey. If you click through to the day tickets page, it looks like you should be able to click on each one to see prices and the validity area, but this does not work. There is however a pdf that provides more information on day tickets, including prices. The only multi-operator ticket, the Dartmoor Sunday Rover, is only valid for one day a week, but the county council has arranged for the Stagecoach Devon Explorer and FirstDay South West tickets to be valid on all county-subsidised routes. Plusbus is mentioned, but only if you look under train fares, and only for Exeter, Newton Abbot and Totnes, missing Barnstaple. 2 out of 5.

Summary

Maps and timetables are nice and easy to find. As has been the case all too often in this survey, fares and tickets are the stumbling point. Devon County Council scores a total of 12 out of 15.

Council check: Derbyshire County Council

This week, we take a look at how Derbyshire County Council is informing the public about bus services there.

Where do the buses go?

Maps are provided for the whole county, individual towns and villages. 5 out of 5.

Timetables

There's a full bus timetable library providing details of every single route in the county. 5 out of 5.

Fares

Most councils don't bother with single fares, but Derbyshire goes the extra mile. First there is an explanation of why they can't provide exact details of single fares, but then we have a pdf of sample fares so that people have some idea of what they will need to pay. Then we have details of bus and train ticket interavailability on the Hope Valley Line and First's 272 route between Castleton and Sheffield, along with details of Plusbus in Derby (outside the county council's remit) and Chesterfield. Plusbus is also available in the Peak District, but the council forgot to mention that. On the Rover Tickets page, we have a summary of day tickets that are available, including operators' own tickets and the two multi-operator tickets that are valid in the county: Derbyshire Wayfarer and TfGM Wayfarer. There are even details of the City of Derby's own multi-operator ticket, even though Derby is administered separately from Derbyshire. 4 out of 5.

Summary

An excellent performance by Derbyshire. All of the information is easy to find and it truly is comprehensive. I've forgiven their omission of the Peak District Plusbus ticket because of their efforts to at least give passengers an idea of how much single tickets cost. Derbyshire County Council scores a total of 14 out of 15.

Council check: Nottinghamshire County Council

Each Sunday we take a look at how one of our local transport authorities publicises the bus services on its patch. Today, Nottinghamshire County Council.

Where do the buses go?

There is a county-wide map, which can also be downloaded as a pdf. There are also some town enlargements, but they can only be chosen from the drop-down menu and then viewed and scrolled one square at a time. Local maps are available in pdf format as part of the Area Guides. 5 out of 5.

Timetables

We are referred over to Traveline East Midlands, where you can search for timetables by route number or location. While Traveline is good in the Midlands, it's no substitute for direct links to the timetables. 2 out of 5.

Fares

You could be forgiven for thinking it costs nothing to use the buses in Nottinghamshire, as there is no information on fares and tickets provided whatsoever. All we get is a list of bus operators. Presumably no multi-operator ticket exists. Plusbus, available in Newark, Mansfield, Worksop and Retford, is ignored completely. Poor show: 0 out of 5.

Summary

Good, comprehensive maps are let down by referring potential passengers to third parties for timetables and the total omission of any ticketing information. It was a good start, but Nottinghamshire County Council only manages to score a total of 7 out of 15.

Commons support for Tyne & Wear regulation / Reading legacy

The cross-party Commons Transport Committee has expressed support for the local councils of Tyne and Wear, in their bid to regulate their county's buses in the same way that London manages its routes. The Journal reminds us that the big bus groups in the region are against the idea. Towards the end of the article, Northumberland County Council says it wants more routes diverting from main roads to serve isolated villages. Their apparent desire for less direct, more convoluted and time-consuming routes might well turn more people off the idea.

Get Reading gives a good send off to James Freeman of Reading Buses, who departs for First Bristol in September. He's credited with turning the company around and introducing separate colours for each route with all buses running in the appropriate route colour. A taste of things to come in Bristol maybe?

Council check: West Sussex County Council

Each Sunday, we take a look at how one of our local authorities is doing in its promotion of bus travel in its area. This week: West Sussex County Council.

Where do the buses go?

There's a county-wide map plus a series of more localised maps including town centre enlargements. 5 out of 5.

Timetables

No timetables on the council's website, but there's a clear link to Traveline, on which you can search by route number and/or location. Links to the bus operators' websites are also provided. 2 out of 5.

Fares

The new Discovery multi-operator ticket is mentioned, as is Plusbus, which is available in Chichester, Horsham, Crawley, Haywards Heath, East Grinstead, Worthing and Bognor Regis. There is however no information on the cost of simple single or return journeys, nor for operators' own day and season tickets. 3 out of 5.

Summary

A great selection of maps. Timetables could be easier to find, but are there. Fares information is lacking, but the introduction of a multi-operator ticket valid throughout the county and beyond is a big plus. West Sussex County Council scores a total of 10 out of 15.