Sunday 19 October 2014

Council check: Warwickshire County Council

Let's take a look at how well Warwickshire County Council promotes the bus services in its area.



Where do the buses go?

There's a full range of maps covering the whole county, including enlarged versions for the major towns. Very useful. 5 out of 5.

Timetables

You can search for timetables by route number or location here, but what you are taken to is not the timetable itself, but rather a link to the timetable on the operator's website. It's still fairly easy to use though. 4 out of 5.

Fares

Oh dear. No information on travel costs at all. Nothing on single or return tickets, no mention of operator-specific day or season tickets and there is no multi-operator ticket. Plusbus, available in Warwick & Leamington Spa, Rugby and Nuneaton, isn't mentioned. 0 out of 5.

Summary

Excellent and comprehensive maps, well linked and easily searchable timetables are let down by an assumption that no-one wants to know how much it will cost them to use the bus. Warwickshire County Council scores a total of 9 out of 15.

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