Sunday 16 November 2014

Council check: Durham County Council

This week, we judge how well Durham County Council promotes the buses on its patch.

Where do the buses go?

A series of semi-interactive maps cover the whole county. Town and city centre enlargements are included. 5 out of 5.


Click on a route number within the maps and a link to the pdf timetable pops up on screen. 5 out of 5.


Durham's advice is to check with the bus operator, which isn't really good enough when they could have told us about the Explorer North East multi-operator ticket. Nothing about operators' own tickets, nor about Plusbus, which is available in Durham. 0 out of 5.


Good maps with integrated timetable information, totally let down by the lack of information on tickets, even though a regionwide multi-operator ticket does exist. Durham County Council scores a total of 10 out of 15.

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