Wednesday 26 March 2014
Moaning Mancs / Bank cards outside London
Transport for Greater Manchester have released some interesting statistics on complaints against bus operators in the county. According to the Manchester Evening News, for the second half of 2013, twice as many people complained about First compared to Stagecoach.
But the bigger shock is when you look at how many complaints were made against each company in proportion to how many journeys they deliver. Per 100,000 passengers, First attracted 10.9 complaints, with Stagecoach on a more impressive 4.2. But journey for journey, more people complained about Arriva (16.3 per 100,000 passengers) than any other Greater Mancunian bus operator.
Bank cards can currently only be used to pay for bus travel on TfL's red buses in Greater London. But Get Reading reports how that's about to change as Reading Buses introduce the technology to their Greenwave route.