Let's see how Bedford Borough Council performs in telling people about bus services on its patch.
Where do the buses go?
Comprehensive schematic maps are provided of all routes in Bedford Borough and Bedford Town, as well as a detailed map of Bedford Town Centre.
Bedford have gone out of their way to make life easier for passengers and bus companies by making it easier for all to see which bus goes where. They get 5 out of 5 in this category.
Timetables for all routes in the borough can be found here. They could have made you go trawling through the operators' sites or Traveline, but again have done the hard work for you. 5 out of 5.
This is Bedford's stumbling block. No information on single fares. Nothing about day tickets. No multi-operator ticket. You need to check with the individual operators for any info on tickets, such as Stagecoach who provide information and Grant Palmer who do not. Plusbus gets a passing mention. The cheapest adult rail ticket with which you can buy a Bedford Plusbus is an Anytime single between Bedford and Kempston Hardwick at £2.50, meaning a spend of £5.40 gets you a ticket to use on any bus in the Bedford Plusbus zone.
This category really lets Bedford down. Just 1 point out of a possible 5.
Good, comprehensive bus network maps and timetables all in one place. Let down by the lack of a multi-operator ticket or any information on the tickets that are available.
Bedford scores a total of 11 out of 15.